HELP & CONTACT
Find answers to common questions below. For anything else, use the form.
Frequently Asked Questions
What is BetKings24?
BetKings24 is an AI-powered football prediction platform. We analyse matches with ML+RL models and deliver daily tips for Bundesliga, Premier League, Champions League and more.
Is there a 7-day Pro trial?
Yes. On /gratis-testen enter your email, get a code, full Pro for 7 days. No subscription, no auto-renew, once per email. The 7 days start on first redeem.
How do I get my Pro access?
After payment on the pricing page you receive your access code by email. Enter it on the Pro page or open the link from the email.
No access code in the email – what now?
1) Check spam/junk. 2) Wait up to 15 minutes (esp. crypto confirmations). 3) Use the same email as at checkout. 4) Still nothing? Contact us with purchase email and time – we resend the code.
My access code doesn't work – what now?
Check typos and spaces. Each token is limited to a number of devices. If used on too many devices it gets blocked – use the contact form below with your purchase email.
Which payment methods are accepted?
PayPal, credit card (via PayPal), SEPA and cryptocurrencies (Bitcoin, ETH, USDT and more) – depending on availability on the pricing page.
How are tips generated?
Our AI models analyse form, head-to-head, ELO ratings, market data and more. Each tip includes a confidence score and detailed analysis.
Is BetKings24 a bookmaker?
No. We do not offer betting – only informational statistics and predictions. Not an invitation to bet. 18+
Can I get a refund?
Digital access is generally non-refundable after activation (see Terms). For technical issues contact us – we'll find a solution.
How often are new tips published?
Daily, as soon as new matches are available in our analysed leagues. Pro members get additional premium tips and combos.
Still have questions? Write to us
For urgent cases or if your question wasn't answered above – we usually reply within 24–48 hours.